Welcome to CastMax.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, and related streaming services (collectively, the “Platform”).
By using CastMax, you agree to this Privacy Policy.
If you do not agree, please discontinue using the Platform immediately.
We collect the following types of information:
When you:
Create an account (name, email address, mobile number, password).
Subscribe or purchase content (billing information, payment method).
Contact us for support or feedback (name, message, contact details).
Upload or submit content (if you are a creator).
When you use CastMax, we automatically collect:
Device information (model, OS version, unique identifiers).
IP address and location (approximate, non-precise).
Usage data (pages viewed, time spent, watch history, crash logs).
Cookies and tracking technologies (see Section 6).
We may receive information from:
Social media platforms (if you sign in using Google, Facebook, etc.).
Advertising and analytics partners.
We use your information to:
Provide and improve our OTT services and features.
Personalize content and recommendations.
Process payments and subscriptions securely.
Communicate with you (updates, offers, account info).
Monitor and prevent fraudulent or illegal activity.
Comply with legal and regulatory obligations.
We do not sell or rent your personal data.
We may share limited information with:
Service Providers (payment gateways, analytics, cloud storage, customer support).
Legal Authorities when required by law or to protect CastMax’s rights.
Business Transfers — in case of merger, acquisition, or restructuring.
Advertisers — only aggregated or anonymized data for ad measurement and relevance.
All third parties handling user data are bound by strict confidentiality agreements.
We implement industry-standard security measures, including:
Data encryption (SSL/TLS).
Secure server hosting.
Regular system audits and monitoring.
Restricted access to personal data.
However, no online system is 100% secure. You are responsible for safeguarding your login credentials.
We retain your personal data only as long as:
Your account is active, or
Necessary to provide services, resolve disputes, or meet legal obligations.
You may request deletion of your data at any time (see Section 8).
We use cookies, web beacons, and similar technologies to:
Keep you signed in,
Remember preferences,
Analyze traffic and usage patterns, and
Deliver relevant advertisements.
You can manage or disable cookies in your browser or device settings, though some features may not work properly if you do.
CastMax may include links or integrations with:
Social media networks,
Payment processors,
Ad partners, and
Analytics providers.
We are not responsible for their content or privacy practices.
Please review their respective privacy policies before using those services.
Depending on your jurisdiction, you may have the right to:
Access your personal data.
Correct inaccurate information.
Delete your data (“Right to be Forgotten”).
Withdraw consent for certain processing.
Request data portability (export of your information).
To exercise these rights, contact us at privacy@castmax.com.
CastMax is not intended for users under 13 years of age (or as defined by local law).
We do not knowingly collect data from children.
If you believe we have done so, please contact us immediately to remove such data.
Your information may be transferred and processed in countries outside your own.
We ensure such transfers comply with applicable data protection laws and maintain adequate safeguards.
We may update this Privacy Policy periodically.
Revisions will be posted on this page with the updated “Last Updated” date.
Continued use of CastMax after such updates means you accept the revised terms.
If you have questions or complaints about this Privacy Policy, reach out to us:
privacy@castmax.com
support@castmax.com
CastMax Media.
[www.castmax.com]